What to do if payments stop integrating and synchronization with the bank stops

To check if there is an active synchronization with the bank, we need to:

  1. go to the accounts menu (sidebar)
  2. check for a bank label opposite the account name
  3. whether there is a mark to disable the bank


If there is no bank label, or if the synchronization of new transactions stops, you need to reconnect the integration

✅ Stages of reconnection:


1. disable the current synchronization with the bank, but do not check the box “delete all previously synchronized transactions” – then the previous transaction history will remain




2. reconnect the account, the date of synchronization resumption should be the one after the last synchronized payment
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📌 For example, Finmap has a transaction for 10/21/2023 at 19:00, we reconnect from 10/21/2023 at 20:00
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3. all balances will be automatically updated, and new payments will be pulled up from the date we specify in clause 2